Holiday planning made easy
Good to know - helpful information for your stay with us
Here is some important booking information to ensure the smooth running of your holiday!
- Departures
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Guests are requested to vacate their rooms or apartments by 10.00 on the day of departure. In the case of premature departures the room rate minus the cost of breakfast will be charged; in the case of apartments the full rate is payable.
- General terms and conditions
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With certain exceptions quoted hereafter, this booking contract is based on the official Hotel Contract Terms and Conditions issued by the Association of Austrian Hotels (ÖHVB).
Restricted use of our facilities, especially when resulting from the hotel being subjected to official regulations (e.g. the mandatory wearing of masks, limited table occupancy, limited capacity or access restrictions in the wellness complex, etc.), does not constitute a reduction in the agreed facilities, and therefore does not constitute a right to claim any reduction in accommodation charges.
We regret that restricted facilities on the part of third parties (e.g. lift companies) are not our responsibility and therefore do not constitute an exemption to our cancellation conditions. Should facilities be unavailable due to closure of the hotel, no cancellation charges are payable. There are also no grounds for free cancellation in the case of any prevailing travel restrictions, provided the hotel is able to fulfil its own commitments.
- Arrivals
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Your room or apartment will be available from 15.00 on the day of arrival. Guests wishing to make the most of their first day can enjoy our breakfast buffet at a price of € 22.00 per adult. We regret that we are unable to guarantee a particular room number or floor.
- Dogs
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Dogs are welcome in all rooms and apartments. We charge a daily rate of € 20.00 per dog (excluding food). Other pets are allowed by request. Maximum of 1 pet per room.
- Inclusive facilities for guests of Hotel Elisabeth
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- Generous buffet breakfast featuring local produce from our own farm and others in the vicinity: natural or fruit yoghurt, fresh milk from our own cows; home-made muesli and curd cheese spread; butter from Schoppernau alpine dairy; a selection of speciality sausages and cheeses; eggs from Henriette and her friends, and lots of other tasty treats…
- Use of the wellness complex with sauna, Jacuzzi, infrared heat cabin and panoramic relaxation room
- Free Wifi in all rooms, the breakfast room and the lounge
- Spa bag with a fluffy bathrobe, bath towels and slippers in your room
- Use of the hotel’s own car park
- Parking facilities for bicycles and mountain bikes
- Heated shoe drier and ski room
- All rooms are non-smoking
- Fresh mountain air, unspoilt nature, healthy spring water
- Visits can be arranged to the Schoppernau biomass power plant which heats the hotel
- Free Bregenzerwald Guest Card when staying 3 nights or more in summer
- Winter Card included in the price for stays of 1 night or more in winter
- Child reductions
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A charge of € 14.00 per night is payable for children aged 2 years or less occupying a cot.
Children of 4 years of age and over, and each additional person occupying an extra bed, receive a discount of 50% (as the 3rd person in a double room or the 2nd person in a single room).
- Holiday cancellation insurance
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We strongly recommend that guests take out a holiday cancellation insurance policy: www.europaeische.at
- Booking confirmation
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In order to confirm your booking please transfer a deposit, amounting to 30% of the total cost of the holiday, to the relevant bank account as set out below:
Bank details for Hotel Elisabeth:
IBAN: AT66 2060 3000 0202 6920 BIC: SPEGAT21XXX
A confirmation will be sent as soon as your deposit has been received.
- Late arrivals
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If you are planning to arrive later than 18.00, please phone to let us know. The full room or apartment price will be charged in the case of delayed arrivals.
- Cancellation charges
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30 days prior to the planned arrival date 30% of the booked holiday price is payable
14 days prior to the planned arrival date 70% of the booked holiday price is payable
7 days prior to the planned arrival date 90% of the booked holiday price is payable
In the case of no-shows 100% of the booked holiday price is payable.
- Methods of payment
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We are happy to accept payments by cash or EC debit card. We also accept VISA and MasterCard. If you wish, you can naturally transfer the full amount in advance.
We take no responsibility for any typing errors or mistakes that may occur.