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Booking information

Good to know! Familiarise yourself with our general information to ensure a seamless booking procedure.

Child reductions:

For children of up to 3 years of age occupying a cot, we charge € 8.00 per night.

Children of 4 years of age and over, and each additional person occupying an extra bed, receive a discount of 50% (as the 3rd person in a double room or the 2nd person in a single room).

Arrivals:

Your room or apartment will be available from 14.00 on the day of arrival. Guests wishing to make the most of their first day can enjoy our breakfast buffet at a price of € 16.00 per adult.

We regret that we are unable to guarantee a particular room number or floor.

Late arrivals:

If you are planning to arrive later than 18.00, please phone to let us know. The full room or apartment price will be charged in the case of delayed arrivals.

Departures:

In the case of premature departures the room rate minus the cost of breakfast will be charged; in the case of apartments the full rate is payable. Guests are requested to vacate their rooms or apartments by 10.00 on the day of departure. 

Short stay supplement:

For apartment stays of less than 4 nights, an end-of-stay cleaning charge of € 35.00 - € 60.00 is payable, depending on the size of the apartment. For bed and breakfast guests a short stay supplement of € 5.00 - € 10.00 is payable, depending on the season.

Cancellation charges:

  • up to 2 months before the planned arrival date bookings may be cancelled without charge
  • up to 1 month before the planned arrival date 30% of the total booking price is payable
  • up to 1 week before the planned arrival date 70% of the total booking price is payable
  • in the final week leading up to the planned arrival date 90% of the total booking price is payable

Cancellation insurance:

We strongly recommend that guests take out a cancellation insurance policy: www.europaeische.at

Booking confirmation:

In order to confirm your booking please transfer a deposit, amounting to 30% of the total cost of the holiday, to the relevant bank account as set out below:

Bank details for Hotel Elisabeth:
IBAN: AT66 2060 3000 0202 6920   BIC: SPEGAT21XXX

Bank details for Schrannenhof, Zündel and Hermann holiday cottages:
IBAN: AT88 2060 3000 0202 6912   BIC: SPEGAT21XXX

A confirmation will be sent as soon as your deposit has been received.

Payment:

We accept payments by cash or EC debit card.
We also accept VISA and MasterCard. If you wish, you can naturally transfer the full amount in advance.

We charge € 12.00 per dog and day - other pets are allowed by prior arrangement.
Maximum of 1 pet per room – extra animals only by prior arrangement.

We accept no liability for errors or printing mistakes!

Booking information for guests of Hotel Elisabeth

Included in the price:

  • Generous buffet breakfast featuring local produce from our own farm and others in the vicinity: natural or fruit yoghurt, fresh milk from our own cows; home-made muesli and curd cheese spread; butter from Schoppernau alpine dairy; a selection of speciality sausages and cheeses; eggs from Henriette and her friends, and lots of other tasty treats…
  • Use of the wellness complex with sauna, Jacuzzi, infrared heat cabin and panoramic relaxation room
  • Tea bar in the wellness complex
  • Free Wifi in all rooms, the breakfast room and the lounge
  • Spa bag with a fluffy bathrobe, bath towels and slippers in your room
  • Use of the hotel’s own car park
  • Parking facilities for bicycles and mountain bikes
  • Heated shoe drier and ski room
  • All rooms are non-smoking
  • Fresh mountain air, unspoilt nature, healthy spring water
  • Visits can be arranged to the Schoppernau biomass power plant which heats the hotel
  • Free Bregenzerwald Guest Card when staying 3 nights or more in summer
  • Winter Card included in the price for stays of 1 night or more in winter

Rooms  Direct online bookings

Booking information for guests of the Schrannenhof, Zündel and Hermann holiday cottages

Prices exclude the following services:

  • Breakfast buffet € 15.00
  • Breakfast buffet for children up to 10 years of age € 7.00
  • Bread roll delivery – charged according to the items ordered
  • Extra bed € 19.00
  • Dog without food per night € 12.00
  • The overnight prices do not include catering
  • End-of-stay cleaning not included for stays of less than 4 nights
  • (€ 35.00 - € 60.00 is payable, depending on the size of the apartment)

Apartment facilities

  • One parking space in the underground garage per apartment
  • All apartments offer the following facilities: electric cooker, dishwasher, refrigerator, coffee machine, electric kettle, crockery; some apartments also have an oven, microwave and fridge/freezer.
  • Satellite TV, free Wifi and telephone in the apartment
  • Bed linen and towels provided
  • All apartments have balcony or terrace
  • Heated ski and boot room
  • Free Bregenzerwald Guest Card when staying 3 nights or more in summer
  • Winter Card included in the price for stays of 1 night or more in winter
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